Aircall’s mission is to transform the business phone industry!
Aircall is an advanced cloud-based phone system, complete business phone and call center software in one single tool. Our platform easily integrates with CRMs, support, and SaaS tools, giving users all the context they need to close more deals and deliver superior service.
With no hidden fees and no hardware to manage, Aircall gets deployed and is operational in a matter of minutes.
By redefining the idea of a business phone operator, Aircall has convinced more than 5000 companies worldwide - including Uber, SpotAHome, TravelBird.
What you will do :
Grow and nurture a portfolio of VIP customers in the German Market
Maximise your portfolio’s expansion while minimizing churn and contraction
Gather customer product feedback to help shape and define the product roadmap
Develop and automate our processes, practices & tools
Bring in new ideas to delight our customers
What we are looking for :
Bachelor's or Master's degree from a top-ranking business school
Excellent verbal and written communication skills
Passion for consistently providing excellent customer experience
Comfortable managing several tasks and issues in a fast-paced environment
Fluent in English & German
Previous experience in a similar environment would be appreciated
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