CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Danish and Swedish speaking Customer Love Representative at Simple Feast
Copenhagen, DK

At Simple Feast, we are on a mission to change the world’s eating habits towards a more sustainable future, and we’re doing it by showing off the power of plants. We have gathered some of the world’s greatest chefs and developers to launch a new dining experience that combines innovation in technology. 

Our early investors include other mission-driven founders and early employees from companies like Spotify & King, and we have recently received an investment from Balderton Capital, Europe's leading venture capital fund, to fuel our cause. We now need to add more talented people to the team to keep up with our fast growth. In particular, we are looking for a Danish and Swedish speaking Customer Love Representative.

What you’ll do

The role will be based in Copenhagen and is the face of the company, as the go-to person for our customers when they interact with our team. It is a mixture of communications and support, both responding to customers online and making sure they receive our service smoothly. Responsibilities include:

  • Driving the online conversation with our customers to inspire and offer guidance to people interested in going plant-based.
  • Managing customer queries on social media, email and over the phone to help them use our services, including meal boxes, subscriptions, and recipe apps.
  • Building your knowledge around plant-based nutrition and sustainable production.
  • Planning and tracking orders / deliveries, as well as coordinate between our customers and our delivery partners during delivery days.

 Who you are

We believe the person who will do well in this role will be:

  • Someone with a service mindset that understands the importance of building long-term relationships, demonstrated by experience in industries like food & hospitality, customer service or similar.
  • Fluent in Danish and Swedish, and with excellent verbal communication and writing skills.
  • Patient, with the ability to keep calm and positive even after dealing with multiple tough cases over the phone.
  • Enthusiastic for our industry and excited to join one of Europe’s most ambitious and sustainable start-ups.

This is a full-time position, and you will work from our office in Refshaleøen, Copenhagen. You should be prepared for some weekend work in connection to the planning and deliveries our meal boxes. 




Stay in touch with Balderton

Sign up for our newsletter to stay up to date on news from Balderton, and our portfolio.