CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

User Operations Specialist (German Fluency) at VOI
Stockholm, SE

We are looking for a User Operations Specialist for Voi’s Support Operations team. As a part of the User Support Operations team, you will be working at our Headquarters in Stockholm and at the heart of Europe’s first dock-less bike share company! This Entry-level role is ideal for Young professionals who want to gain experience and build their careers in a revolutionary company and industry (this is gonna be big), ideal for recent university graduates.

Ambitious and driven with a Bachelor’s degree OR at least 2 years of relevant work experience? Apply TODAY, we are hiring continuously!

Join a truly incredible team of fun, good-hearted, kind, and hardworking people and be a part of the VOI vision of building a better future. 

Primary Job Duties:

·      Identifying and assessing users help inquiries to create a world-class user experience.

·      Building and proactively improving user’s opinion of and relationship to the VOI community through written words, and potentially, phone calls.

·      Collecting, analyzing and reporting data to the Operations Manager.

·      Assisting in the development and improvement of internal and external user processes.

·      Providing support to and taking care of your teammates as well as adding to the VOI culture.

Job Also Includes:

·      Unplanned tasks that may vary and require movement on a daily basis - At the office, the field or remotely.

·      Close work with the operations, data analytics & product teams in particular, and the entire company in general, to streamline and increase efficiency.

·      Entering at the heart of last mile transportation start-up, with rapid growth and global ambitions.

Applicants Should Be/Have:

·      Live in or near Stockholm, and be able to work at our HQ in Stockholm.

·      Flexible, Adaptable, Energetic, Humble.

·      Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.

·      Self-Starter that radiates positivity, prestige-less-ness and a “can-do” attitude.

·      Bachelor’s degree or at least 2 years’ work experience within relevant fields.

·      Flexible schedule, with willingness to work morning, nights and weekends.

·      MUST be Fluent and comfortable in English.

·      Currently: MUST be Fluent in English AND 1 or more of the following languages: Spanish, French, Portuguese, Danish, German and Italian. Huge plus if you know all languages or more!

Preferred, but not required:

·      Valid drivers license

·      Basic familiarity with the urban area they work in

·      Fluency and high level within additional European language is not a requirement, but a big plus!

·      Other European languages are a big plus, but French, Spanish, Portuguese, and Danish are the languages we currently prioritize.

This Position Offers:

·      Full-time with competitive pay. 

·      Active schedule - you may be consistently on the move. Schedule/Shift options are 6am-3pm and 2pm-11pm, 3pm-12am, these shifts may vary slightly.

·      Opportunities to develop with the company.

·      Work that make a difference!




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