CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Business Customer Support Specialist at Revolut
Krakow, PL
A LITTLE ABOUT US ๐Ÿค”
From clunky apps to hidden fees, banking as we know it is broken. So we decided to build a company from the ground that would challenge the bigger players and reinvent how people interact with their money — for the better.
Traditional banks are slow and expensive. Realistically, you’re nothing but a number to them with dollar signs attached. So, one continent at a time, we plan on changing this.
This may sound a little salesy, but we’ve signed up more than 3m customers without spending a single penny on marketing. It’s simple really: if you solve an everyday problem, you don’t need to spend a gazillion dollars on fancy marketing campaigns.
 
OUR CULTURE ๐Ÿ‘ซ
To put it bluntly — it’s about getting shit done and owning what you do. We don’t hide behind fancy job titles or set up bureaucratic processes. Instead we treat our people equally, fairly and give them a ton of freedom and autonomy to create something awesome.
We make mistakes, we learn from them and we back everything up with data and logic.
In three years, we’ve grown to over 600 people and we’re adding around 30 new additions each month. From engineers to marketers, we’re on the hunt for exceptional talent to help us scale our business and get Revolut in the hands of millions of people everywhere.
 
WHAT WE NEED ๐Ÿš€
We're looking for a Business Customer Support Specialist to join our Business Customer Support team in our Krakow office.
 
WHAT YOU'LL BE DOING โœ๏ธ 
Providing our Revolut for Business users with outstanding customer experience - it is part of our mission to make Revolut users feel secure whilst using our service
Providing excellent customer service via our web-based live chat and e-mailRepresenting
Revolut online at all times
Collaborating with Customer Success Managers, Business Development, Onboarding and Engagement teams.
 
WHAT SKILLS YOU'LL NEED ๐Ÿ“– 
At least 9 months of customer support experience
Bachelor's degree or equivalent
You have flawless English language ability, knowledge of other languages is a plus
Strong writing skills and great numeracy and IT skills
An ability to learn quickly and get up to speed on all aspects of the business product
You are naturally personable and are quick to build a rapport
You have great customer empathy and can guide and reassure the customers, whilst always acting with integrity
You are comfortable working in a fast-paced, target-driven environment.
 
 
BENEFITS ๐ŸŽ
You'll get to work in one of the hottest and fastest growing tech startups in the world right now
We'll arm you with all of the latest tech equipment
Competitive salary
Free Revolut Metal subscription and free Revolut for Business account
Free dinners
Private Medical Care
Life insurance
Multisport card
 



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