What’s the role all about?
We’re looking for a brilliant UX copywriter to help us build Cleo, our AI personality that helps customers manage their money. Cleo is a fun and engaging personality that talks to you like a real person to help; track spending, set budgeting goals, auto saving money, helping avoid overdraft charges and a whole lot more
Watch this to dive a little deeper
You’ll work across the company to research, design and spec the AI product, writing in a way that makes Cleo impactful, easy to use, and fun. You’ll bring a distinctly American voice to our AI for our growing US audience - 400,000 customers and counting. We are still at the start of Cleo’s journey, and this role will be one of just two copywriters in our growing team, with significant opportunity to drive what our product becomes.
What you’ll work on:
- Developing a smart, wry, and funny Product voice for Cleo that speaks authentically to our rapidly growing base of American users.
- Developing user research and feedback into Product voice and UX
- Working with the product and development team on designing and spec’ing features
- Creating conversational flows and UX designs that enable Cleo to help customers manage their money, within both a native app and Facebook Messenger.
- Driving a step change in how people interact with their money
What are we looking for?
- Have a writing portfolio you’re proud of
- Communicate clearly, with the kind of wry wit we’re looking for, in your writing
- Have written in digital-forward environments e.g., publications like Buzzfeed, or can share examples of this kind of writing from student/personal publications
- Are not averse to memes, read the subtext of emojis, and aren't turned off by this sentence
- Are excited by what we're building at Cleo; you are product-focused and care about making our users’ lives better.
- Ideally an understanding of what the hell UX/UI is / previous experience in creating an AI voice
How long will all this take?
We aim to move as fast as possible, usually 2 weeks is enough time for us all to get to know each other
- Apply here, sharing the most relevant parts of your portfolio
- Quick phone call with a member of our team to find out more about your experience and why you want to work at Cleo
- Short take-home test
- Onsite interview
- Discuss your take home test and portfolio with the team
- Meet the leadership team
What do you get for all your hard work?
Cleo is a great place to work:
- An above market compensation package (Base + Equity). We're prepared to pay for the very best.
- Work at one of the fastest growing tech startups anywhere in the world. We recently closed a competitive Series A with Balderton who join a formidable investor base including the founders of Skype, Transferwise, Zoopla, Lovefilm, Climate corporation, SongKick and others.
- The team is exceptional. You'll get to work with brilliantly bright and dedicated individuals every day.
- Our mission is unique. We want to radically improve everyone’s relationship with money. We're not maximising the time consumers spend in a feed, getting fast food delivered, or building an incrementally better bank. We're changing an industry in a visceral way, which you get to see every day in our customer feedback.