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DevOps Engineer at Aircall
Paris, FR
Aircall’s mission is to transform the business phone industry!
Aircall is an advanced cloud-based phone system, complete business phone and call center software in one single tool. Our platform easily integrates with CRMs, support, and SaaS tools, giving users all the context they need to close more deals and deliver superior service.
With no hidden fees and no hardware to manage, Aircall gets deployed and is operational in a matter of minutes.
By redefining the idea of a business phone operator, Aircall has convinced more than 5000 companies worldwide - including Uber, SpotAHome, TravelBird.
As a DevOps engineer at Aircall, you’ll be interacting day by day with 35+ talented people in the tech team highly motivated, skilled and passionate by what they do.
You’ll be in charge of ensuring the global reliability of Aircall's infrastructure fully hosted on AWS which interacts with numerous service providers (Twilio, Datadog, Logmatic, Sentry). You’ll be involved in each and every Aircall’s infrastructure actions and scaling decisions. 
Our teams are splitted in squads. You’ll also help us to spread a DevOps minded culture within the squads. 

DevOps architecture vision :

    • Our vision this year is to leverage fully decoupled architectures and ultimately microservices at scale with a reliable, event-driven, auto-healing infrastructure behind the scenes.
    • We also need to track and identify activities to take actions in real-time. It can be about raising alerts, switching to a dedicated feature, routing to different providers.
    • To ensure that, we plan to create a very rich and secure data lake with AWS S3, Kinesis, DynamoDB, Lambda, Athena, and other cool serveless stuff. You’ll be part of this challenging but sexy project !
    • “Every things fails all the time”, we want to embrace that thought and be prepared for when it arrives with performance testing and regular chaos engineering. Think about graceful degradation.
    • You'll be part of a 15-people tech team and involved in each of Aircall's infrastructure and scaling decisions. You will work as a DevOps, expert on AWS on Aircall's web infrastructure performance and ensure the reliability of the service by interacting with our numerous providers.

You’ll be expected to :

    • Make sure Aircall works 27/7 
    • Have a strong analysis mind.
    • Be pragmatic and solution-oriented.
    • Participate and take decisions to scale up our actual stack
    • Choose whatever language which make sense to do your job.
    • Be a support for the squads : spread a great DevOPS culture to developers.
    • Hate security holes and help us level up.
    • Automate (nearly) everything: Infrastructure, CI, Deployment, Monitoring, and so on !
    • Share your knowledge through communication, documentation and talks.

Aircall's current technical stack is the following :

      • Hosting: AWS (EC2 Ubuntu, RDS, ElastiCache, Route53, S3, IAM...)
      • Backend : Ruby on Rails (5 isolated services), Pusher
      • Frontend : AngularJS, TypeScript (2 web applications)
      • Databases : MySQL, ElasticSearch
      • CI/CD : CircleCI, CodeDeploy, Capistrano, Infrastructure as code

What we are looking for :

      • You have experience with the Amazon Web Services administration.
      • You have experience installing, configuring and using open source CI/CD/provisioning tools such as Circle CI, Ansible, Jenkins, Docker...
      • You are pragmatic, open-minded, autonomous, and efficient.
Preferred qualifications but NOT required :
    • You have one or more AWS certifications.
    • You love Open Source and you give back to community.
    • You have experience with large scale, complex distributed systems.
    • You have basic to strong Go and Python or Ruby development skills.
We are looking for enthusiastic folks who are ready to innovate and make an impact for the better. Positivity, candor, ambition, commitment — these are some of the values by which we live, as individuals and as a team. We believe that success comes from hard work and deserves to be recognized and rewarded.
What we offer
- Amazing startup atmosphere and team spirit
- Sunny offices in the center of Paris with ping-pong table, music studio, free food/drinks and regular team parties
- Immersion in the Parisian startup ecosystem and opportunity to work with some of the most promising startups
- Competitive package with bonus compensation based on performance
- Yearly team offsites to exotic locations bringing together our Paris and NYC team

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