Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Fraud Agent at Luno
Cape Town, ZA

Luno is a leading global cryptocurrency company, operating across more than 40 countries, with offices in London, Singapore, Malaysia, Cape Town, Johannesburg and Nigeria. We’re Series B-funded and backed by some of the world’s top tech investors.

Our products and services make it safe and easy to store, buy, use and learn about cryptocurrencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. ๐Ÿš€

Based in Cape Town, you'll join a team that's committed to providing a platform that is the safest place where one can buy, store, trade and send cryptocurrencies.

๐Ÿ‘ฉ๐Ÿผ‍๐Ÿš€ Your mission:

  • Review accounts and transactions for potentially fraudulent activity and take quick, decisive action
  • Respond to requests from Law enforcement, regulators and banks
  • Proactively identify and monitor fraud patterns
  • Manage time sensitive workflows across competing priorities
  • Interact with customers to understand unusual account activity
  • Provide investigative support for various teams
  • Identify areas of improvement in Luno’s products to ensure our continued customer security
  • Work with a high degree of independence
  • Keep detailed logs of incidents and prepare regular and ad-hoc reports

You’ll enjoy this role if you have:

  • 1-2 years’ work experience (preferably in a Fraud related role)
  • A qualification from a recognisable tertiary institution
  • A can do, get things done attitude
  • Attention to detail, strong sense of responsibility and very high level of integrity
  • Ability to take charge in critical situations and work on resolving problems

Must have:

  • An existing, valid work permit for South Africa, if you’re not a South African citizen

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