CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Customer Solutions Engineer at Mimiro
London, GB

DESCRIPTION

Enjoy problem solving? Have a passion for puzzles, and are interested in starting your career as an analyst, or maybe even a first step towards working in programming?

We are looking for an Solution Engineer to join our rapidly growing Solution Delivery Team to help ensure our clients get the solution they need when they sign up to ComplayAdvantage. As part Solution Delivery Team your primary responsibility will be to set up and configure our Transaction Monitoring solution according to client specifications. You will work directly with our Customer Success team and get exposure to one of the most rapidly growing parts of the financial technology industry.

This is entry level role is a great position for someone looking to develop their career goals and get a feel for the ins and outs of a modern tech company. ComplyAdvantage is growing rapidly, so you can expect your role to grow as we do.



Responsibilities

  • Work with the Customer Success team to configure the Transaction Monitoring platform according to client specifications both during initial setup and post live
  • Ensure client setup is completed according to the Solution Team standards and guidelines
  • If required, attend client check-in calls to support Customer Success team
  • Facilitate support requests on client environments

 

REQUIREMENTS

  • Understanding of logic operators and basic mathematics
  • Comfortable working with modern technology
  • University education
  • Proven ability to be both methodical and consistent
  • Interest in learning about the “behind the scenes” of a modern SaaS product

Desirable:

 

  • 1-2 years of experience in a Support or Analyst position
  • Previous tech startup experience (Fintech even more so)

BENEFITS

  • Health Insurance
  • Options scheme
  • 25 days holiday
  • Flexible working
  • Free fruit
  • Season ticket loan



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