Do you remember that time you got blown away by the service of a company? That is the exact feeling we want to give our customers each and every day. Do you want to take the lead in championing customer success at 3D Hubs? This is your chance to take our service to the next level!
3D Hubs provides quick, easy, online, affordable access to a network of 3D printing, CNC & Injection Molding services. Our customers are Engineers in the Automotive, Aerospace or Medical Device industry. And to be honest: our platform is versatile and we're still discovering the full extent of what Engineers around the world can use it for. We are nowhere without our customers, so we like to help them get to their full potential by using our platform. That is the exact reason we’re looking for a Director of Customer Success, to ensure each customer has the best experience possible.
To be successful in this role you need to be full of energy and get kicks from making other people succeed. It’s a leading role, the team will be around 10+, and it’s on you to fulfil one mission: Make 3D Hubs the best service company in the manufacturing industry.
As you have a proven track record, you know measuring results and a data-driven approach is key to optimising customer satisfaction. Your KPI’s will be all about online reputation and customer satisfaction numbers.
The above sounds like you? Hit the apply button below!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
The story of 3D Hubs
3D Hubs makes manufacturing easy from prototyping to production. The online platform provides readily available production capacity for the fastest lead times and most price-competitive parts. Simply upload designs to receive instant quotes for 3D printing, CNC machining and Injection Molding. 3D Hubs’ automated Design for Manufacturing (DFM) analysis detects any potential issues before production begins, eliminating risk for customers.
Founded in 2013, 3D Hubs has produced more than 2,000,000 parts, serving engineering companies of all sizes.