CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Revenue Operations Specialist at Contentful
San Francisco, CA, US

Contentful provides content infrastructure for digital teams to power websites, apps, and devices. Unlike a CMS, Contentful was built to integrate with the modern software stack. It offers a central hub for structured content, powerful management and delivery APIs, and a customizable web app that enables developers and content creators to ship their products faster. Companies including Spotify, Red Bull, WeWork, Lyft, and Urban Outfitters rely on Contentful to manage content as part of their modern web stack.

Contentful is growing rapidly, backed by $80 million in funding from VC firms including Benchmark and General Catalyst, and strategic investors including Sapphire Ventures (SAP) and Salesforce Ventures.

We’re a fun team of more than 200 people from 44 nations, with offices in Berlin and San Francisco. Join us!

Contentful is looking for a Revenue Operations Specialist to join our Revenue Team in San Francisco. In this role you will be responsible for reviewing and validating quotes and deal order forms as well as our CRM opportunity information. You will also ensure validated quotes are synced to Zuora for financial treatment and provisioning. Working closely with the sales team, you will work to resolve discrepancies as well as provide additional data analysis.

Reporting to the Director of Revenue, you will coordinate cross-functionally with the Sales, Legal, Accounting, and Finance teams. A successful candidate thrives in a team environment, while being a resourceful, independent, self-starter who is able to work effectively with minimal direction. This is also a great opportunity to diversify your skills and get involved in other aspects of Sales/Revenue Operations in our team-oriented environment.

RESPONSIBILITIES

  • Review Customer Quotes, Orders and Agreements and identify discrepancies, such as non-standard terms
  • Work with teams to accurately record transactions in our systems of record (Zuora and Salesforce)
  • Daily processing of incoming quotes, and orders with speed and accuracy to ensure provisioning is done accordingly
  • Analyze pricing discounting for appropriate approvals
  • Responsible for data integrity in the end to end quote process

PROFILE

  • Bachelor’s degree (Finance, Accounting, or Business preferred) plus 1-3 years related or adjacent work experience
  • Strong skills in Microsoft Excel and OfficeSuite
  • Must have strong verbal, written and interpersonal skills
  • High degree of flexibility in handling new assignments and the ability to adapt to change in the work environment
  • Must be detail oriented and a highly organized team player
  • Ability to expand job responsibilities, suggest improvements and collaborate with others to generate ideas for improved processes
  • Makes effective decisions by analyzing information and considering priorities
  • Knowledge and/or ability to learn different financial and operational programs such as: SalesForce, Zuora, and Netsuite
  • Highly organized team player that can function well under pressure
  • A self-starter with good interpersonal and customer service skills

BENEFITS

  • Join an innovative, fast-growing tech company as we help drive the evolution of digital experiences to become ever-more ubiquitous and interactive
  • Shape the future of Contentful: help us establish, scale, and improve our team's processes
  • Travel to Berlin, Germany, at the heart of Europe, both for onboarding and for other visits to Contentful’s Berlin office
  • Work in our beautiful downtown space close to Embarcadero Station, complete with a fully stocked kitchen
  • Health, vision and dental insurance
  • Commuter benefits to help you get to and from work
  • An unlimited time off policy that rivals the best in Silicon Valley
  • Pick and use the tools you feel comfortable with, both hardware and software
  • A generous education budget to support your continued professional development, and extra days off to be spent on learning and development
  • Relocation budget to support your move to San Francisco and assistance to help you settle down in your new city
  • Plus, Contentful socks, oh yeah!

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, veteran status or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We look forward to your application!




Stay in touch with Balderton

Sign up for our newsletter to stay up to date on news from Balderton, and our portfolio.