Help our merchants make recurring payments simple.
GoCardless is growing fast. We’ve built a world-class product that helps companies in multiple countries collect recurring payments. Over 35,000 businesses - such as The Guardian, Box.com and Thomas Cook - already rely on us to handle their payments, and hundreds more join us every week.
We are looking for a bright, process-driven and organised person with a passion for working directly with clients to help guide new merchants through the implementation of our product so they are able to start collecting payments quickly and unlock the desired business value.
As an Onboarding Analyst you will be responsible for the successful adoption of GoCardless by newly signed small & medium sized businesses looking to take payments by Direct Debit, guiding individual merchants through the implementation and setup flow, and liaising with various teams internally to get merchants live. Merchants use us in a variety of ways (as a standalone solution, integrating us into their bespoke software, or activating an integration with an existing software package), and providing a smooth and quick setup process helps them realise the benefits that led them to choose GoCardless in the first place.
Day to day, you will:
What we're looking for
You should apply if:
Prior experience in client implementation or a keen knowledge of project management, implementation planning (particularly in a payment industry) and stakeholder management is desirable. However, an ability to learn fast, deliver high quality outputs and improve ways of working as you progress are equally valuable.
Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.
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