Manage and execute our critical FX and payment processes.
We’ve built a world-class product that simplifies Direct Debit and opens it up to thousands of businesses globally. Processing over £6 billion worth of payments a year, across 29 countries, GoCardless is growing fast. But why stop there? We’re working on expanding our product offering into even more countries, and as a part of this expansion we are building cross border payments and foreign exchange (FX) capabilities. We are looking for a dedicated individual to join our Payments Operations Team to help us get there.
Your primary responsibility will be our FX processes and cross border payments. You will be responsible for the day to day running of our worldwide FX processes. Since this is a brand new initiative for GoCardless, contributing your FX knowledge will be crucial in building these processes from scratch as well as shaping the operating model.
Your secondary responsibility will be handling our critical domestic payment processing for a set of specific countries. Customers rely on us to process their payments correctly, so it’s vital that you can ensure timely, accurate and compliant payment processing and take care of any manual interventions required.
All these processes are the core part of GoCardless that makes sure money gets from A to B every day on time, every time. You will interact with a number of internal teams, such as Finance, Customer Support and Engineering, as well as communicating with external teams within our banks and suppliers, so a strong sense of teamwork and excellent communication is essential.
This is a broad role that will allow you to share your FX knowledge, as well as gain further insight into the Direct Debit payments space.
A typical day will include:
As we are expanding internationally, shift work will be required in future to make sure we can process payments across different time zones in the best way possible for our customers.
The ideal candidate:
Knowledge of Direct Debit and bank to bank payments is a plus but not a requirement. We will teach you everything you need to know.
Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.
Sign up for our newsletter to stay up to date on news from Balderton, and our portfolio.