CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Retail Specialist - ESPA - 3 days a week role starting in July 2019 at The Hut Group
St Albans, GB

SCOPE OF ROLE

To be a brand ambassador within the ESPA Retail Site, through driving the sales of products and treatments. Ensure the ESPA Philosophy and Brand Integrity is maintained at all times to the highest standard giving the customer an exceptional and memorable experience.

 

KEY AREAS OF RESPONSIBILITY

  • Contribute to overall success and growth of the ESPA retail business within Sopwell House Spa in a competitive environment
  • Achieve and exceed all daily, weekly and monthly sales targets in line with business objectives
  • Create long-term relationships with repeat and new customers
  • Promote the brand through customer awareness and follow up on the customer database
  • Accountable for maintaining excellent operational standards
  • Maintain the highest possible visual and merchandising standards inline with ESPA branding ensuring an exceptional customer journey
  • Manage and complete your individual sales reports on a daily and weekly basis
  • Stock control - Involvement in stock ordering, stock movements, and stockholding
  • Expand and develop own product knowledge, customer service levels and sales techniques
  • Develop strong relationships within Sopwell House to link and up sell products and develop promotional activity accordingly
  • Develops and/or assists in special event coordination
  • Holding daily Skincare workshops with Day Spa Clientele
  • Organising and hosting quarterly events
  • Using the Skin vision lamp to up sell skincare

REQUIREMENTS

  • Experience in a retail / store role from within a similar industry, with a proven sales record
  • Motivated and passionate, with a genuine interest in natural skincare
  • Highly organised and self motivated
  • Good communication skills
  • Ability to work flexible hours (set shifts) in line with opening hours of the spa



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