CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Customer Success Partner at Infarm
Germany

At Infarm we want to help solve one of the toughest sustainability challenges today: feeding the cities of tomorrow.

In 2050 more than 7 billion people will be living in cities. We're recreating urban farming for a more sustainable future.

Be part of the infarm (r)evolution and help people to take back ownership of their food.


Who you are:

  • You're excited about our vision to reshape the food industry.
  • You believe diversity, collaboration and teamwork are key drivers for success.
  • You thrive in an environment where you can take ownership and solve hard problems.
  • You love a challenge and want to do well while doing good.
  • You want to expand your horizons and grow with us as we grow.

Using your past retail experience you will:

  • Grow a portfolio of successful city sales and operations businesses: develop district-level strategies and oversee city sales, operational and customer-service goals, whilst addressing each store’s unique strengths and challenges
  • Act as the key point of contact providing expertise and support on customer requirements, plant quality and operational procedures.

Responsibilities:

  • First and foremost you will ensure that our customers in your city enjoy the best customer experience possible
  • Your work is driven by our customers, from after sales to making sure planting and harvesting are done on time you are the first person to contact for our customers
  • Educating and supporting customers in our product portfolio
  • Supporting sales, merchandising and promotional education of infarmers

Requirements:

  • First experience in supporting a portfolio of existing customer whilst developing new business opportunities in an FMCG/vending services/retail environment
  • A strong customer focus and the ability to create and develop strong relationships with our customers
  • Driven by a strong sales-focussed mentality
  • Strong English and German verbal and written communication skills
  • Strong organizational and interpersonal skills as well as a customer-centric approach to your work
  • First experience with CRM (Salesforce)
  • Bachelors Degree or higher preferred

What we offer:

  • The opportunity to be part of a fast-growing startup that has developed its own innovative growing systems
  • The ability to drive impact and be a true partner to the business, working closely with top-level managers
  • A friendly work environment with a diverse group of motivated, talented, and visionary colleagues
  • 30 days of vacation plus an extra day off on your birthday
  • Fresh herbs to take home



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