CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Datacenter Operations Engineer at The Hut Group
Bluffdale,, UT, US

The Hut Group aims to be the World’s leading Online Health & Beauty Destination. We are currently the UK’s leading multi-website online retailer with rapidly growing global operations and a unique proprietary technology platform. With over 16 million customers worldwide and 400 million visits to our sites annually, we understand the importance of reliable technology and a data-driven expertise.

Our software is the core of our business and enables the company to continue to grow and thrive. The Group’s industry leading and proprietary technology platform powers its own consumer sites plus global media partners and brand owners, including: Unilever, Nintendo and the Daily Mail Group. We develop all of our own applications in-house with our Development Delivery Teams. In order to enable our Delivery Teams to continue to achieve, we are always looking for bright and intellectual people who are happy to push boundaries and really challenge the status quo.

Led by world-class technologists with a diverse range of backgrounds ranging from Silicon Valley tech giants (Google, Amazon) through to Hedge funds and Algorithmic Trading Firms. You will be surrounded by highly intellectual and passionate colleagues, all with the common goal to help us grow this business globally, fast.

 

UK2 @ THG

Backed by global giants KKR and Blackrock, The Hut Group’s acquisition of UK2 was a strategic opportunity to develop the existing proprietary technology platform behind our health and beauty brands. It also enhances the server infrastructure, programmatic development and platform security.

As veterans in the hosting industry, UK2 Group have been providing internet services on a global scale for over 15 years, pioneering the mass adoption of many breakthrough technologies. With experience which spans two decades, we have seen the online landscape alter beyond recognition, and have adapted our service offering in accordance with the rapid developments in hardware capabilities, data transfer speeds and global business demands.

We are looking for a Datacenter Operations Engineer to help manage our server deployments and hosting server environments. This person will need to be knowledgeable in server hardware support, troubleshooting and maintenance. Excellent communication skills and experience working across multiple teams is required. This is a full-time salary position, working days/swings during the week and weekends.

 

Responsibilities:

  • This position serves as an escalation point for our Level 1 technical support team for additional troubleshooting of more complex technical support issues
  • This position is responsible for coordinating new server deployments including working with various datacenter staff (i.e. Smart Hands / Remote Hands) to ensure timely and accurate completion of each deployment as well as working with the end user to validate the accuracy of the deployment post-delivery
  • This position will manage various internal projects to help improve our internal infrastructure
  • This position will be responsible for monitoring, patching and general management of some infrastructure servers
  • This position will provide hardware support for our server environment, such as physically replacing hard drives, ram and IPMI/lights out configuration.

Requirements

  • Strong Linux Knowledge (CentOS/RedHat, Ubuntu, Debian)
  • Strong understanding of server hardware and troubleshooting. We utilize Supermicro servers.
  • Basic understanding of various open source technologies including Apache, MySQL
  • Basic understanding of networking concepts such as DNS, VLANs, DHCP, etc.
  • Strong communication skills and work ethic
  • Ability to multitask, this department/position is fast-paced, and we have the privilege of working with teams across the globe.
  • Strong problem-solving abilities
  • Demonstrates extremely careful attention to detail
  • Ability to lift over 50lbs
  • Occasional travel (< 10%) to work in remote datacenter locations deploying hardware

Bonus Points:

  • Windows Server Knowledge (Server 2012, 2016, 2019)
  • Ability to write code or scripts in bash, python
  • Previous experience working with fiber optics, SFP’s
  • Previous experience working with Remote Hands / Smart Hands in remote datacenters

Benefits

  • Competitive Salary, plus a bonus
  • 401k with a company match
  • Medical / Dental / Vision Insurance
  • A competitive PTO balance
  • You’ll be joining a growing, intelligent team that will drive business change
  • You’ll have the opportunity to make an impact within the team, applying the skills and methodologies you’ve learnt
  • You’ll be working for a company with an excellent culture, in a friendly and fast-paced environment
  • You’ll be able to react to change with backing from the business
  • You'll have the opportunity to solve complex business/technical problems



Stay in touch with Balderton

Sign up for our newsletter to stay up to date on news from Balderton, and our portfolio.