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Head of Translation & Intepreting Systems at The Hut Group
London, GB

This role can be based at our Manchester or London offices.

THG is one of the world's fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide.

With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

Our culture is fast-paced and ambitious - we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth.

Our people are our strength and we have over 6,000 diverse, smart thinkers across the globe who are encouraged to think creatively and empowered to turn their ideas into actions.

To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

Technology is at the heart of the business, core to the growth and internationalisation of all brands that sit under the THG umbrella. Our platform currently supports 177 international sites, in 47 different languages and 23 payment methods. From hosting, all the way through to logistics, we power it all through efficient and scalable technology which has been developed in house! With 600 technologists globally, we are squarely focussed on bigger ideas with innovation, creativity and outside of the box thinking. We look for individuals with a passion for creating robust and cutting edge systems that help our business' and our clients grow their ecommerce presence.

THG is powered by a collection of modern IT infrastructure including a language translation and interpretation capability provided by the THG Language Connect business unit. The team is looking to recruit a Head of Translation and Interpretation Systems to design, develop and maintain the language infrastructure. The successful candidate will report into the Director of Engineering and will be a subject matter expert in building systems using off-the-shelf components and in-house development.

The candidate will:

  • Oversee and manage THG Language Connect’s Front and Back-end systems including cloud and on-premise systems, tools and scripting development for localisation services.
  • Manage a small team of software engineers to ensure technology development and implementation is in accordance with project plans and company needs.
  • Deliver a future-proof scalable and robust architecture to support the needs of the translation and interpreting business
  • Leverage the THG Cloud Computing technology stack to host the solution to company standards
  • Ensure we are utilising best of breed technology to achieve this.
  • Ideally the candidate will be from a language and localisation background including:
    • Understanding CAT tools, TMSs, connectors, APIs and workflows used to get from source texts to translations
    • expected to be familiar with the current trends and cutting-edge technology solutions within the industry, such as how AI, ML, and NML play a part in localization processes.



  • Manage and motivate a team of globally spread engineers supporting sales, production, finance, production, quality and supply chain/translation vendors.
  • Direct activities for specifying requirements, designing, developing, testing, documenting, supporting and managing all company technical products, hosting and office/IT environments.
  • Responsible for planning, organization and operation of current and planned software, as well as strategy and roadmap planning for future products and environments.
  • Manage technology and hosting vendor relationships.
  • Working with the Infosec team to ensure our Language IT stack is compliant


  • Experience of Language Systems including Translation Management, Interpretation Management, Localisation and Machine Translation is preferable but not essential
  • Significant hands-on technical and software life-cycle experience
  • Experience software development managerial experience for development, support and QA functions with an AGILE flavour
  • At management level, be able to manage the IT stack including working with the team to tune and resolve operational issues
  • Excellent management, communication, and teamwork skills, with proven ability to lead, motivate and mentor a diverse group of distributed engineers and collaborate effectively with other functions within the company.
  • Experience working remotely with teams
  • Ability to pick up a problem and own it to completion
  • Ability to develop product functional and architecture specifications into an organized and realistic project development plan.
  • Experience with fast-paced, start-up development environments.


What's in it for you:

· You’ll be joining a growing, young, and intelligent team that will drive business change

· You’ll have the opportunity to make an impact within the team, applying the skills and methodologies you’ve learnt

· You’ll be working for a company with an excellent culture, in a friendly and fast paced environment

· You’ll be able to react to change with backing from the business and you'll have the opportunity to solve complex problems

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