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FinCrime Analyst - External Enquiries Team at Revolut
Krakow, PL

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. Working directly with customers to resolve issues and flag potential concerns and using cutting edge technology, we aim to prevent financial crime more effectively than traditional banks.
We operate in small, nimble teams that are built for scale, speed, and quality. Each unit is responsible for a different pillar of fincrime, giving you the chance to have a real impact on crucial problems that affect millions of people around the world.

We're looking for a FinCrime Analyst to sit within our team at our Krakow-based office.

What you will be doing:
Liaising with the partners, other banks and police
Acknowledging, responding, and following up on partner requests in a timely manner
Conducting fraud related investigations based on the reports received
Generating reports and create alerts to suspicious activity
Monitoring customers’ transactions and communicating with the customers to establish SOF, rationale of the payments and obtaining additional information to draw the whole picture of client’s activity
Responding to DPAs and PO, complying with a legislation like POCA, DPA
Communicating between the teams to make sure that the vendors get the best answer possible
Reviewing and analysing data for fraud trends
Discussing FinCrime concerns with members of the company across all levels

Prior experience in a Retail Bank environment, particularly within a Financial Crime function
Knowledge of DD/EDD/KYC/SOF is a must
Knowledge of the DPA, PO and Witness statement preferable
Understanding how to analyse customer data, transactional activity, and open source information to determine the legitimacy
Confidence in communicating with people at all levels in the organisation, and with the banking partners
Ability to critically analyse and interpret a situation, assessing all points of view;
Close attention to details
Solution orientated
Ability to meet deadlines
Flawless written and spoken English

We believe that there are better ways for people to control their money. Easier, fairer ways.
Revolut started in 2015 with card transactions abroad without rubbish exchange rates or hidden fees. We’ve since added business accounts, vaults, insurance and even access to cryptocurrency exposure.
We reached 5 million customers in June 2019 and we’re adding another million every quarter.

From employee 1 to employee 1000, you will be slotting into a global team that shares a number of traits.
You can work autonomously and take ownership. We thrive with the space and responsibility to solve problems.
You operate best without lots of bureaucracy. We don’t hide behind fancy job titles or clunky processes ‘because that’s how things are done’.
You approach work in a logical way. We are not afraid to make mistakes but we use data and logic to backup decisions and improve understanding. And you share our mission to improve people’s relationship with their money.

• Competitive salary
• Excellent training and guidance from our team.
• Roll with a free Revolut Metal subscription
• Life insurance
• Private medical care
• Multisport card
• Don’t panic about cooking: get free dinners
• Stay refreshed: get juice, tea, coffee and soft drinks on tap

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