CAREERS

Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Manager Sales Engineering EMEA at Contentful
Berlin, DE

Contentful provides content infrastructure for digital teams to power websites, apps, and devices. Unlike a CMS, Contentful was built to integrate with the modern software stack. It offers a central hub for structured content, powerful management and delivery APIs, and a customizable web app that enables developers and content creators to ship their products faster. Companies including Spotify, Red Bull, WeWork, Lyft, and Urban Outfitters rely on Contentful to manage content as part of their modern web stack.

Contentful is growing rapidly, backed by $80 million in funding from VC firms including Benchmark and General Catalyst, and strategic investors including Sapphire Ventures (SAP) and Salesforce Ventures.

We’re a fun team of more than 200 people from 44 nations, with offices in Berlin and San Francisco. Join us!

ABOUT THE ROLE

As a Sales Engineering Manager, you are responsible for building and running a team of 6-10 regionally distributed Sales Engineers throughout EMEA. You will grow the team already in place and work in close collaboration with regional sales and partnership teams to align on go-to-market strategy, role focus and locations in order to support our continued exponential growth.

Contentful’s Sales Engineers explain and demonstrate the benefits of our platform and approach regarding content management to developers, product managers, marketing leaders, and C-level executives. Our Sales Engineers advocate for keystone customer needs, and synthesize their in-market experiences to provide strategic insights to our Product and leadership teams.

Our Sales Engineers are critical members of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Sales Engineers may travel up to 25% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

In collaboration with our Solution Architects, Sales Engineers at Contentful also play a critical role after the conclusion of a sales contract by continuing to advise and assist the customers’ developers and implementation teams in conjunction with the efforts of our Customer Success Management team. We believe that continuity in our customer relationships helps us understand and ensure achievement of the customers' goals.

RESPONSIBILITIES

  • Hire, on-board, train, and develop new Sales Engineers
  • Step in and help out on Sales Engineering duties as required
  • Partner with regional sales and partnership teams on go-to-market strategy
  • Build and refine scalable sales engineering processes
  • In partnership with the sales management team, formulate and execute a customer-focused strategy to drive adoption of Contentful
  • Coach Sales Engineers in the skills needed to conduct one-to-few and one-to-many technical sessions so they can transfer deep technical skills to customers who are considering or using Contentful
  • Capture and share best-practice knowledge amongst the sales engineering community
  • Guide and motivate the development of whitepapers, datasheets, and other high-value customer facing guidance and best practices
  • Act as a conduit and liaison between customers, service engineering teams, customer success and support
  • Providing Technology Leadership and Strategy including inputs into building new capabilities, technical readiness and offers based on emerging technologies and market trends
  • Serve as regional sponsor for key customer technical relationships

YOUR PROFILE/REQUIREMENTS

  • A Bachelor’s degree in Computer Science, MIS, or a comparable field, or equivalent experience
  • 3+ years of SaaS sales engineering management experience, preferably with employees in multiple and remote locations
  • Recent industry experience with current web technologies and cloud concepts (microservices, Javascript, APIs, CDNs, etc.)
  • Experience and excitement about disruptive technology solutions
  • Ability to speak in public and in front of an audience is required

BENEFITS

  • Join an innovative tech company as we help drive the evolution of digital experiences to become ever-more ubiquitous and interactive. Be a part of helping companies build modern architectures for mission-critical applications
  • Shape the future of Contentful: help us establish, scale, and improve our team's processes
  • Generous education budget complete with extra days off to be spent on your professional and self-development
  • Be set up for success, equipped with the latest and greatest hardware
  • Hang-out in one of our many shared spaces, playing games with colleagues or enjoying a full range of events, including workshops, on-site meetups, guest speakers, and fun events for the company and each team. Did we mention an annual off-site?
  • Sharpen your PlayStation, ping pong, and kicker/fußball skills during breaks in the day
  • As much artisan coffee as you can handle
  • Brush up your language skills! Our team speaks more than 20 languages, and we offer free German classes
  • Take a break and pat a pup, we are a dog-friendly office
  • We fully support your move to Berlin with a relocation budget and visa assistance. We'll help you settle into your exciting new city
  • Plus, Contentful socks, oh yeah! 

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability. We look forward to your application!




Stay in touch with Balderton

Sign up for our newsletter to stay up to date on news from Balderton, and our portfolio.