Vestiaire Collective is looking for a talented CRM Animation Assistant to support the Engagement team.
Reporting to the CRM Animation Manager, the CRM Animation Assistant is responsible for executing the CRM Animation campaign strategy. You will be dedicated to implementing and coordinating the required plan at a global level.
What you will be doing :
- Activate required action plan to meet engagement & conversion rate targets
- Implement campaigns rigorously for all countries in the CRM tools (newsletters, push notifications & in-app)
- Coordinate the CRM animation campaigns execution across all multiple markets and devices
- In charge of coordinating all stakeholders requests and briefs : Countries, Category Managers, Community etc.
- Follow up and liaise all briefs and requests with the Creative Factory team
- Ensure all involved stakeholders have been informed and briefed in about campaign activities
- Campaigns testing (Q&A) across all markets and devices
- Participate to the definition of the global CRM calendar for all countries, working closely with the Onsite Campaigns team
- Support in analysing the campaigns performance : weekly & Monthly reportings, follow-up & deep-dive on different topics
- Competitive benchmark & recos to improve our main KPIs
Who you are:
- Bachelors or master’s degree in digital marketing
- Pro-active, highly motivated, detail oriented and process driven individual with excellent numerical and communication skills
- Flexible attitude with the ability to cope with evolving business requirements of a rapidly growing business.
- 1st experience in CRM / CRM campaigns would be ideal
- Excellent knowledge in MS Office, skills in SQL
- Good English communication skills is required (speaking, reading & writing). Good French communication skills is preferred.