GoCardless’ mission is to break down barriers so that businesses can take payments directly from customers’ bank accounts, anywhere in the world, in any currency, at any time.
A proud Y Combinator alum, GoCardless is creating the world’s FIRST payment network for bank transfers, to rival credit and debit cards, and in doing so, creating a new category of payments unrivalled in the industry.
Leveraging our award-winning API, best in class cloud infrastructure and our network of software partners (e.g. Salesforce, Zuora, Xero), GoCardless is primely positioned to capitalise on a unique market opportunity. Backed by investors such as Google, Salesforce and Balderton Capital we’re now taking the next-generation of payments to enterprise businesses in North America.
This is an exciting time to join the GoCardless US team. With a focus on the largest and most strategic accounts, you will be joining a new team, giving you a huge opportunity to make it a success.
We’re looking for a meticulous, curious and organised problem-solver to join our global Customer Success team and as the first hire in the US.
As a Customer Success Manager, you will be responsible for the long term success of our merchants with GoCardless.
Day to day, you will:
We’re looking for someone who relishes the challenge of understanding each merchant and their industry. You should apply if:
This role principally suits people with consulting or previous Customer Success experience, particularly in technology, finance or SaaS.
However, our team come from a variety of backgrounds and we embrace diversity – if you’re unsure, please apply.
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