CAREERS

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CRM Specialist - EMEA at Vivino
Copenhagen, DK

We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behavior, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast-paced and growing team.

We are looking for a highly organized self-starter to join our team as a CRM Specialist in Copenhagen, Denmark. The CRM Specialist is responsible for deploying emails and push notifications and will help the company drive revenue via B2C CRM communication in Europe and Asia. The CRM Specialist will help manage the moving parts of day-to-day efforts. We are looking for someone who has experience in HTML/CSS and is excited at the opportunity of improving their technical skills and CRM integration knowledge.

RESPONSIBILITIES

    Build emails via WYSIWYG and HTML/CSS
    Test and schedule emails, both automated and one-off emails
    Ensure messages are mobile-friendly
    Pull insights via Looker (Tableau competitor), and Excel
    Work with multiple teams globally (especially in Europe and Asia)
    Work with the eCommerce team to drive revenue on a daily basis
    Support the CRM team on the ideation and implementation of emails, including onboarding emails, trigger-based emails, and revenue-driving emails
    Troubleshoot technical issues related to HTML templates, list segmentation and other aspects of email execution, as required

QUALIFICATIONS AND SKILLS

    1 year of experience in CRM/email marketing
    Solid handle on HTML/CSS and aptitude to learn Jinja and SQL
    Previous use of ESPs, CRMs and other email tools like Litmus is a plus
    Resourceful and willing to dive in and find answers to questions that may not yet be documented
    Strong time-management skills
    Strong analytical and problem-solving skills
    Pristine attention to detail
    Strong communication skills
    Interest in wine & the wine industry is a plus but not required
    Bachelor’s Degree Required

ABOUT VIVINO

TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast-paced, growing team with offices in Copenhagen and San Francisco. We also have teams around the world in the UK, Netherlands, Italy, Spain, Germany, France, Ireland, and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.

VIVINO'S FIVE CORE VALUES ARE:

    Always Strive for Better
    Work Together
    Earn and Offer Trust
    Be Approachable
    Lead with Data

VIVINO OFFERS EMPLOYEES OF OUR SAN FRANCISCO AND COPENHAGEN TEAMS:

    Awesome work culture with few formal procedures and limits
    A diverse team of many nationalities
    Lunch catering
    Pension plan
    Health insurance (DK)

COMMITMENT TO DIVERSITY AND INCLUSION

Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status, and veteran status or any other characteristic protected by law.

CONTACT

To apply for this position, click here.




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