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Assistant Business Manager - Selfridges Oxford Street at The Hut Group
London, GB

The Hut Group was founded on a desire to create an e-commerce system that could support multiple retailers. Today, our proprietary platform is used to manage over 100 websites, which we build, trade and market in-house. We are currently the World’s leading Online Sports Nutrition, Health & Beauty Destination with rapidly growing international operations and a unique end to end technology platform. Our immediate growth plans include significant investment in pioneering technology innovation, further acquisitions and international expansion.

All of these factors combine to create a seriously compelling career opportunity for the very best talent. We seek bright, motivated and ambitious talent who can really help scale our business – In return we offer unprecedented career and leadership fast track opportunities, top of market compensation and material equity incentive (share options) for top performers.

We are looking for an Assistant Business Manager to join our flagship counter within Selfridges Oxford Street. Predominantly working with Illamasqua & Eyeko


Position Overview

Assistant Managers are responsible for a multi-brand team meeting sales targets set by THG. To achieve the sales targets for the account through own effective performance, sales awareness, excellent customer service and the effective management, development and motivation of the team.

Key responsibilities and standards

Assistant Managers are responsible for the identification and provision of all aspects of the team management – their needs, challenges, training, coaching, development, reviews and disciplinary requirements. The below is a non-exhaustive list:

    Act as a personal role model to team members through own conduct, appearance and selling skills.
    Conduct regular communication sessions to communicate targets, incentives and achievements to team members to motivate and enthuse them, ensuing they understand and focus on AUT and AUS.
    Monitor individual team members to ensure retail sales targets are achieved.
    Look for ways to increase sale potential and service standards by events and focuses both in store and outside.
    Managing stock levels and ensuring stock is well balanced in accordance with sales patterns.
    Ensure the team receive required and appropriate coaching and guidance to meet company expectations.
    Delegate tasks to team members to ensure the counter can run effectively at all times.
    Communicate information to the team, ensure the team meet excellent levels of customer service.
    Ensure excellent standards of time keeping and attendance are maintained by the team dealing promptly with problems.
    Maintain effective working relations with store management and local businesses.
    Ensure all members of the team have excellent standards of personal grooming.
    Ensure counter is merchandised to comply with the THG image and standards.
    Ensure counters, tester and fixtures at kept clean and tidy at all times.
    Complete all paperwork accurately and in accordance with deadlines.
    Rota the team effectively to provide correct coverage for high sales periods.

Communicate regularly and effectively with colleagues and management, keeping them informed and working together to resolve any difficulties.


THG Product Discounts

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