Our portfolio companies are always looking for great people. Apply to the opportunities below or send us your profile.

Customer Care at Aircall
Paris, FR

What you will do

What you will do

  • Provide high-quality support on operational and functional issues
  • Manage the inflow of customer requests via email, phone and chat
  • Provide timely solutions to customers' issues while providing outstanding customer service
  • Gather product feedback and customers' insights in order to constantly improve the customer experience
  • Stay up-to-date on product development and latest releases

What we offer

  • Amazing startup atmosphere and team spirit
  • Sunny offices in the center of Paris with ping-pong table, music studio, free food/drinks and regular team parties
  • Immersion in the Parisian startup ecosystem and opportunity to work with some of the most promising startups
  • Competitive package with quarterly compensation based on performance

What we are looking for

  • Excellent verbal and written communication skills. We love talking to people :-)
  • Fluent in English, Spanish or German would be a big plus
  • Passion for consistently providing fantastic customer experience
  • Comfort managing several tasks and issues in a fast-paced environment

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